Software discipline

SaaS, Marketplace, and Product Engineering

Plan SaaS and marketplace products around tenancy, roles, billing, trust, operations, metrics, staged delivery, and sustainable ownership.

Planning this work

SaaS and marketplace products combine software engineering with an operating model. Tenant isolation, roles, onboarding, billing, support, moderation, lifecycle communication, observability, and account closure are product requirements rather than later additions.

This collection helps founders decide what the first release must prove and which platform foundations cannot safely be postponed. It keeps product evidence, operating cost, and ownership visible while scope evolves.

Practical guides in this discipline

Multi-Tenant SaaS Application Requirements Checklist

A practical requirements framework for founders and product teams building one SaaS product that must onboard, isolate, bill, support, observe, update, and offboard many customer organizations safely.

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